Refund & Cancellation Policy

Effective Date: [Insert Date] | Last Updated: [Insert Date]

  • Refunds are subject to the event organizer’s policies.
  • Some events may have a no-refund policy.
  • If eligible for a refund, users must request it before the event date.

  • If an event is canceled, users will be notified and refunded according to the organizer’s policy.
  • Rescheduled events may allow users to transfer tickets or request a refund.

Some events may allow ticket transfers. Contact the event organizer for details.

  • Unauthorized chargebacks may result in account suspension.
  • Users should contact support before initiating a chargeback.

For refund-related inquiries, contact support@eventluma.com.